FAQ

Answers to frequently asked questions about WonderConnect eSIMs, including compatibility, setup, pricing and more.

Can I use WonderConnect eSIM?

Can I reinstall my eSIM?

I bought an eSIM on another device. How can I display it in the app?

What email address is my eSIM sent to?

Can I move my eSIM to another phone?

I used eSIM, why did my carrier charge me for roaming?

Do I have to turn off my SIM card when I use eSIM?

Why do I have to enable data roaming on my eSIM?

I can't print the QR code. How do I install my eSIM?

Can I use an eSIM adapter with my WonderConnect eSIM?

Can I switch my eSIM to another country or plan?