Some Xiaomi phones don't automatically select the correct APN for eSIMs, which prevents internet connection. Go to Settings > Mobile networks > tap your Travel eSIM > tap Access Point Names. Change or add APN shown in your eSIM details and restart your phone. This should solve the connection issue.
Check if you completed all activation steps
If you installed the eSIM but don't have internet connection, make sure you activated your data plan:
Enable your eSIM (it may be labeled Travel, Secondary, eSIM GO or else, if your phone assigned a default label during installation).
Select your eSIM as your mobile data line.
Enable data roaming for your eSIM.
Detailed activation steps for Android devices
Check APN settings
If you completed the activation steps but still have no connection, make sure the APN is set to the APN shown in your eSIM details
Go to Settings.
Open Mobile networks.
Tap your travel eSIM.
In the eSIM settings, tap Access Point Names.
Select the correct APN from the list. Now check the connection - your eSIM should work.
If there is no APN matching the one shown in your eSIM details, follow to the next section.
How to add an APN on Xiaomi
Tap Add APN.
Tap Name and enter the APN shown in your eSIM details, then confirm with OK.
Tap APN and enter the APN shown in your eSIM details, then confirm with OK.
Tap More and save the changes.
Select the APN you created from the list.
Restart your phone and test the connection.
If after updating the APN you still don’t have a connection, please contact our support team via chat in the app or in your web account.