Please follow the steps dedicated to your Android version:
Start Installation Process on Android 14
Before you begin, make sure you have a stable internet connection - this is critical for a successful installation.
Open Phone Settings
Go to Settings:
Open Network & internet section.
Tap SIMs.
Tap + Add SIM
Tap Set up an eSIM. The “Checking network info…” screen will appear. Loading on this screen may take a while. Please don't interrupt the process.
If You Have Access to the Computer
Log in to the account you used to purchase your travel eSIM:
Go to Your Account.
Click Complete eSIM setup on your eSIM view.
Click the “No app” tab in the pop-up.
Scan the QR code.
If you can’t log in to your account:
Open the purchase confirmation email sent right after you bought the eSIM.
Scroll to find the QR code and scan it with your camera.
If You Don’t Have Access to the Computer
If you can't scan the code:
Tap Try these troubleshooting steps.
Tap Enter it manually.
Open the WonderConnect mobile app:
Tap Details on the home screen.
Copy the Activation Code.
If you don’t have the WonderConnect mobile app
Open the purchase confirmation email sent right after you bought the eSIM. Manually enter the Activation Code shown in the email into the Settings.Go back to the settings screen:
Long press to paste the code.
Tap Continue.
eSIM Setup
Tap Set up.
Don't worry if you see a different eSIM name than the one shown here - it varies based on the location you purchased it for. Next, you will see a loading screen. Please do not interrupt the process.
On the “Activate your eSIM” screen:
Tap Settings.
Activate Your eSIM
Tap your new eSIM. It’s likely to be labeled Data eSIM.
Tap the toggle in the Use this SIM section to turn the eSIM on.
In the pop-up, confirm your choice and tap Turn on.
In the “Use eSIM for mobile data” pop-up:
Tap “Use Data eSIM”. This button may be labeled differently, depending on the name of your eSIM.
In the “Improve mobile data coverage” pop-up:
Tap No thanks.
Turn On Data Roaming for Your eSIM
Scroll down and turn on roaming:
Tap the Roaming toggle.
In the “Allow data roaming?” pop-up tap OK.
Turn Off Data Roaming for Personal Number
Tap the arrow to return to SIMs settings:
Tap the eSIM with your home country number.
Turn off Roaming.
Test the Connection
Turn off Wi-Fi and try browsing the internet. Once your data is active, you’ll receive an SMS confirmation of successful activation.
If you used the WonderConnect mobile app:
Return to the guide and tap, I completed the installation.
On the status screen, tap Close.
You’re all set! Enjoy staying online.
Start Installation Process on Android 15
Before you begin, make sure you have a stable internet connection - this is critical for a successful installation.
Open Phone Settings
Go to Settings:
Open Network & internet section.
Tap SIMs.
Tap + Add SIM
Tap Set up an eSIM. The “Checking network info…” screen will appear. Loading on this screen may take a while. Please don't interrupt the process.
If You Have Access to the Computer
Log in to the account you used to purchase your travel eSIM:
Go to Your Account.
Click Complete eSIM setup on your eSIM view.
Click the “No app” tab in the pop-up.
Scan the QR code.
If you can’t log in to your account:
Open the purchase confirmation email sent right after you bought the eSIM.
Scroll to find the QR code and scan it.
If You Don’t Have Access to the Computer
If you can't scan the code:
Tap Try these troubleshooting steps.
Tap Enter it manually.
Open the WonderConnect mobile app:
Tap Details on the home screen.
Copy the Activation Code.
If you don’t have the WonderConnect mobile app Open the purchase confirmation email sent right after you bought the eSIM. Manually enter the Activation Code shown in the email into the Settings.Go back to the settings screen:
Long press to paste the code.
Tap Continue.
eSIM Setup
Tap Set up.
Don't worry if you see a different eSIM name than the one shown here - it varies based on the location you purchased it for. Next, you will see a loading screen. Please do not interrupt the process.
On the “Activate your eSIM” screen:
Tap Settings.
Tap the toggle next to your new eSIM.
In the “Set your SIM preferences” pop-up, tap Get started.
Tap your new eSIM to rename it:
We suggest using Travel eSIM or the country name.
Tap Save.
Tap Next.
On the "Set your primary SIMs" screen:
Tap Mobile data.
Select your Travel eSIM.
Make sure Automatic data switching is off.
Tap Done.
Turn On Data Roaming for Your eSIM
Tap your Travel eSIM:
Turn on Roaming.
In the “Allow data roaming” pop-up, tap OK.
Turn Off Data Roaming for Your Personal Number
Go back SIMs:
Tap your Primary number.
Turn off Roaming.
Please note that even if you turn off data roaming, your home carrier may charge you for incoming calls and messages. This step helps you prevent accidental data use.
Test the Connection
Turn off Wi-Fi and try browsing the internet. Once your data is active, you’ll receive an SMS confirmation of successful activation.
If you used the WonderConnect mobile app:
Return to the guide and tap, I completed the activation.
On the status screen, tap Close.
You’re all set! Enjoy staying online.