Before You Buy: Is Your Phone eSIM Ready?

1. Check Our Compatibility List

The fastest way to know if your device works with eSIMs is to search for your model on our official list.

Browse the Full List of Compatible Devices

2. Verify Your Phone is "Carrier Unlocked"

Even if your phone is on our list, it must be unlocked to connect to local networks abroad.

• iOS: Go to Settings > General > About. Look for Network Provider Lock. It must say "No SIM restrictions."
  

• Samsung: Go to Settings > Connections > Mobile Networks > Network Operators. Turn off "Select automatically". If a list of multiple carriers appears, the phone is likely unlocked.
  

• Google Pixel: Go to Settings > Network & Internet > Tap SIMs > Tap your SIM card. Turn off “Automatically select network”. If a list of networks appears, your phone is likely unlocked.
  

If your phone is locked to a specific provider (like AT&T or T-Mobile), you must contact them to unlock it before installing an eSIM.

3. Still Unsure? Dial *#06# for EID Check

If you can't find your phone on our list, you can check for the eSIM hardware manually:

1. Open your phone’s dialer and type *#06#

2. Look for a number labeled EID.

3. If you see an EID number: Your phone has the hardware to support eSIM.

4. If no EID appears: Your device is not eSIM compatible.

Important Considerations

Even if your device is technically compatible and unlocked, a few external factors can block eSIM installation:

• Corporate/Work Phones: Employers often use security profiles that block the "Add eSIM" feature. If you are using a work phone and don't see the option to add an eSIM, please check with your IT department.
  

• Unauthorized Repairs: If your phone was repaired with non-original parts at a non-authorized service center, eSIM functionality may be permanently disabled.
  

• Regional Models: iPhones from Mainland China, Hong Kong, and Macao often lack eSIM support. Similarly, some Google Pixels bought in Australia, Japan, or Taiwan may have the feature disabled.

Quick Tip: If your phone is compatible and unlocked but you still can't see the "Add eSIM" menu, try switching your phone's Region in Settings and restarting. In some cases, the “Add eSIM” option appears after the Region change.