eSIM Installation and Activation Explained

Your travel eSIM requires two steps to get connected:

Installing the eSIM - adding the eSIM to your phone
Activating mobile data - enabling data roaming to connect to a foreign network

Key Terms - Installation and Activation

Installation simply adds the eSIM to your phone. Instead of inserting a physical SIM card into a tray, you enter eSIM details in your phone settings.

• Installation doesn't start your plan's countdown

• You can install the eSIM before you leave

• You can install the eSIM after reaching your destination

• eSIM installation requires a stable Wi-Fi or mobile data connection

  Here, you can find installation guides for iPhone, Google Pixel, and Samsung.

Activation enables data roaming for your eSIM, allowing it to connect to a foreign network.

• Starts your plan's validity period

• Should be done when you reach your destination

• Requires enabling data roaming

  Here, you can find activation guides for iPhone, Google Pixel, and Samsung.

When to Install eSIM?

Depending on your situation, you can:

• Buy and install eSIM before your trip (Install now, activate later)

• Buy and install eSIM when you are already abroad (Install now, activate now)

The only difference between these situations is that if you buy before your trip, we will guide you to only install the eSIM after purchase. If you are already at your destination, we will guide you to install and activate the eSIM right away, so you can connect to mobile data immediately.

When to Activate eSIM?

You should activate your eSIM when you reach your destination, as activation starts the validity period of your plan.