Can I move my eSIM to another phone?

How to check if your eSIM can be moved to another device

In your web account

1. Log in to your account.

2. In the Your eSIMs list on the left, click the eSIM you want to check.

3. Click eSIM details.

4. Scroll down to Switching devices.

You'll see either Possible or Not possible. Click Switching devices for more details.

In the WonderConnect app

1. Open the app and log in if needed.

2. If you have more than one eSIM, tap Your eSIMs on the home screen and select the eSIM you want to check.

3. Tap Details.

4. Scroll down to Switching devices.

You'll see either Possible or Not possible. Tap Switching devices for more details.

If your eSIM supports moving to another phone

1. Delete it from your current phone first (see dedicated articles for step-by-step instructions).

2. Install it on the new phone using the same QR code or activation codes from your original purchase.

Make sure you delete the eSIM from the device, before installing on a new one. Turning off the eSIM or changing the mobile data line is not enough. eSIM can not be stored on two devices at the same time - that’s why you have to Delete the eSIM in your phone settings.

An eSIM can only be active on one device at a time, so always remove it from the first phone before installing it on the second. It may take from 5 to 10 minutes for the eSIM to catch a signal on a new device.

To track your data usage on the new device, download the WonderConnect app and log in with the same email address you used when purchasing the eSIM. Your eSIM stays linked to the account it was purchased on and can't be transferred to a different account.

If your eSIM works on one device only

It stays on the phone where you first installed it. Even if you delete it, you won't be able to install it on another phone - you'd need to buy a new eSIM for the new device.